Forum contributor vagabondma contacted customer support regarding the issue to which a representative replied, "Let me inform you that this is an issue currently affecting several accounts. However I assure you that The Development Team is currently working on fixing this problem. Although we can not provide you with an estimated wait time, we will make sure to let you know as soon as is completed."
Looks like we'll have to sit tight, then, huh? Hopefully the issue doesn't linger much longer (I'm still locked out), but stay tuned for updates for when the game becomes available.
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